Posts Tagged ‘regulator’

Mobile Phones – Regulator Confirms Consumers Can Soon Change Providers Within One Working Day

Tuesday, April 6th, 2010

Mobile regulators, Ofcom have revealed that mobile phone consumers will soon be able to change providers and network carriers within one working day as opposed to the current two-day changeover period.

Although the change is still subject to further consultation, it looks likely to be brought into place, with consumers currently frustrated at having to wait 48 hours to receive their Port Authorisation Code (PAC) in order to change providers and tariffs. As part of the change in conditions, consumers will be able to receive their PAC immediately or within two hours via SMS.

The estimated date for the implementation of this idea is currently set for Q1 of 2011.